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Dec. 21st, 2008

12:17 am - drowning in calendars

I hate the way corporate is handling calendars this year. I hate InDesign. I hate the stupid template for the bordered calendars were selling this year. Oh and I hate this $6 18 x 24 poster promotion. I also hate christmas! I have to go in on my day off tomorrow to do nothing but make calendars.

-end bitch session-

Current Music: Beyond Dawn

Jun. 7th, 2008

12:26 am

So who else is affected by this bullshit "reorganization"?

Current Mood: apatheticapathetic

Feb. 19th, 2008

03:29 pm

Erm, posted long long ago under a different name, but I'm still representin' 0255 in Vancouver, Washington!

Two words to put fright into any OMX'er:

Inven.
Tory.

March first, oy. So very many things to do in so very little time! My D&D area in the back is buried in defects and RTVs with almost zero time to do them in, as I'm busy dealing with a new Logistics Manager who likes to never show, and pallets and pallets of freight. Oh, and the Vice President of the World seemed to have visited us last week, giving us a 4. Ouch?

And this freaking MSP thing! It's all very good that they like us to have a layout for a REASON, so that customers can go into any OMX and be able to find anything easily, but sheesh. Why go all gung ho all of a sudden? I'm surprised I haven't had nightmares yet. MSP MSP MSP! So much for creating dump bins to try to get rid of stuff that we have a million of, and only one tiny peg to put them on.

Jan. 10th, 2008

09:04 am

I was at work, slaving over a hot receiving printer, when I wondered suddenly if there was an OfficeMax community on eljay.

Here you are!!

Store 0255 representing, uh... yo.
Vancouver, Washington.

I'm the receiving goblin who hangs out in the dungeon and hides broken things in her cage.

Oct. 16th, 2007

05:06 pm - newbie

wow.. in all the time i've been on livejournal, i never knew there was an officemax community.
too funny.
i remember a couple of years ago there was a community specifically for PDS, but i'm not sure if it's still around.

this community seems a bit dormant, but anyway,
my name is megan, i work in impress @ 804, and have been on/off since april 2005.

greetings.

Sep. 9th, 2007

12:17 am - Ctrl Center

Anyone having any luck selling Control Center? Seems impossible to sell to people, and often when bought, it gets returned soon after. How is everyone liking free lamination day? haha.

Current Mood: drunkdrunk
Current Music: Stump - Fierce Pancake

Apr. 5th, 2007

10:53 am - Hours cut?

So at my job right now all fulltimers are being cut to exactly 32 hours a week, and all part timers are being cut as low as possible to still have coverage. My bosses claim this is a direct edict from corporate to reduce payroll to reduce their expenses. Is this true for anyone else?

Current Mood: angryangry

Jan. 30th, 2007

05:34 am - Tax Forms

Our store is always out of W-2 forms, the warehouse has them on back order as well. Has anyone else noticed a severe shortage of tax forms at their store? Its freaking ridiculous, every third customer asks me when were getting more in and I LOVE to explain why nobody has any idea when well be getting any more in.

What do you think of the new shirts? The general consensus at my store is that the sizes run extremely small and that the color wash out very easily, so dont wash them often if you can avoid it, and wash your shirts alone or your whites will end up grey. Even the white parts of the shirt end up gray with one wash.

Jan. 9th, 2007

01:19 pm - Customers should just CALL THE STORE

So for the past six months or so my store has been closing at 8pm on Saturdays after Corporate/DM/etc realized we do virtually no business after eight because, duh, its a Saturday night and most of our business comes from college students. So last week someone calls the 877 number and they erroneously tell her we're open 'til nine. She gets all pissed off and complains. Does the 877 number get penalized? Hell no, so now we're back open until nine. I swear my store is one big morale suck.

Current Mood: pissed offpissed off

Dec. 17th, 2006

02:59 pm

Anyone else having major problems with payment authorization and backoffice and EVERYTHING yesterday? :(

I also have a story to tell.

This huge family comes in -- and I don't mean there were a lot of people in it -- and needs help on aisle four, where the jump drives are. They have a new catalog that just got sent out. The point at the 2GB San Disk Cruzer on the peg, and ask why the store price is like eighty bucks and the catalog price is 46.99. So I say, "Must be an error!" and they start to get beligerant. Insist that I honor that price. And then, we realize the whole listing is flipped with regards to the prices. The 512 is listed for $155.99, the 1GB is 79.99, the 2GB is $46.99, and the 4GB is $29.99. They then start saying they want the 4GB. I say, "Well, I don't think we can do that, that's just too much. I'll ask my manager. Let me take the catalog, and I'll make a copy of it to point out to corporate and to show my manager." The enormous guy says, "How about your manager comes here, so I don't have to give you the catalog." I took it out of his hands, somewhat forcibly, and said, "I'll just be right back, I need to make a copy."

They follow me up to the front, where I copy that page (393, go look for yourself!) and the front of the catalog to show what edition it is, then take it to show to my manager, who was on the phone in the office. I showed her what was going on, and she said, "Of course I won't honor that. It's a mistake." I said, "They're getting really nasty, I'd appreciate it if you came out to be the authority." So she did, and said that she wouldn't honor it. They start getting really loud and nasty, exclaiming things angrily, like "It's an advertised price, you HAVE to honor it." "That's your problem, not mine." "I'll order it online and get that price." (wtf?? how are they gonna force the internet to take an obvious misprint?) My manager said that she is only an assistant manager, and can't authorize a price that drastically lower, but if they want to call on Monday and talk to the store manager, they can. Big guy demands, "Don't you have a way to contact your store manager when he's not here?" So Diane is being as agreeable as she can without actually giving in, so she calls Gary, who isn't reachable. Just as well... if she told them he said no, they probably wouldn't believe it and would want to talk to him themselves.

While she's on the phone in the office, I went back to checking people out at the register, and they're reassuring themselves the whole time, "They HAVE to honor that price." Blah blah blah. When she comes back and says Gary isn't reachable right now, she also says that it's a typographical error, and there's a disclaimer in the front of the catalog that says we're not responsible for that sort of thing and that prices are subject to change. One of the ladies gives a brief glance to the front cover (it's on the inside, dolt) and starts asserting that, no, there is no disclaimer, we HAVE to honor it, it says it's good from such-date-till-such-date. So Diane doesn't even acknowledge that, just says that regardless, she just can't authorize such a price change. They demand their catalog back and to see the copies I had made. I couldn't hear this part, but Diane said they actually told her that they wanted to make sure I hadn't copied the back cover where their name and address is. *facepalm* I should have, and then dropped off a nice gift wrapped dead skunk on their porch, just to justify their paranoia.

Current Mood: irritatedirritated

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